01 What Is Responsible Gaming?
Responsible gaming means playing within the limits you set for yourself — in terms of time, money, and emotions. At vg98, we believe that the fun of playing slots and live casino only matters when it does not negatively impact your daily life. This principle is not just a slogan; it is built into every feature and policy on our platform.
Many players start with good intentions — just some entertainment after work or trying their luck on weekends. But without sufficient awareness, playing habits can turn into something difficult to control. That is why vg98 goes the extra mile by providing practical self-control tools, accessible by every registered player in under a minute.
We also understand that everyone has different thresholds. One player may be comfortable with a deposit limit of RM200 per month, while another may need a complete break from the platform for a certain period. vg98 respects each player's decision and will never attempt to persuade you to keep playing if you have chosen to stop.
Gambling is entertainment, not a source of income. Never use money you cannot afford to lose. Set limits before you start, and stick to them.
02 Self-Control Tools at vg98
Vg98 provides a range of self-control tools accessible directly through your account settings. All tools are designed to give full control to the player — not the platform.
Set daily, weekly, or monthly deposit limits. Once the limit is reached, the system will automatically block any further deposits.
Set how long you can play in a single session. When the time limit is reached, the system will prompt a warning and the option to log out.
Set the maximum loss amount you can sustain within a given period. Wagering will be automatically stopped once the limit is reached.
Take a 24-hour, 7-day or 30-day break from the platform. During this period, your account cannot be accessed for wagering.
Choose to fully exclude yourself from the platform for 6 months, 1 year, or permanently. This is a serious option and cannot be reversed during the chosen period.
Choose to opt out of all promotional offers, bonuses, or notifications that may encourage you to play more.
03 How to Use the Control Tools
Activating the control tools at vg98 is simple and can be done in just a few steps. Here is a step-by-step guide:
Access your vg98 account via the Login button at the top of the page or through the vg98 mobile app, available for download.
Click on your profile icon at the top right, then select "Account Settings" from the menu that appears.
In the settings page, you will find a dedicated tab labelled "Responsible Gaming" where all control tools are clearly listed.
Choose the type of limit you want to set, enter the appropriate value, and confirm your selection. Limits take effect immediately after confirmation.
Vg98 will send a confirmation email to your registered address to record the settings changes you have made for your reference.
Requests to reduce limits take effect immediately. However, requests to increase limits require a 7-day waiting period to ensure the decision is not impulsive.
04 Recognise the Warning Signs
Gambling problems rarely appear suddenly — they develop gradually. Recognising the early signs is the first step to getting help. Check yourself with the following questions:
Self-Check — Warning Signs
This may be a sign that you need help. Please contact the vg98 support team or use the self-exclusion feature immediately. Professional help is always better than waiting for the situation to get worse.
05 Gaming Habit Risk Level
Here is an overview of risk levels based on your playing behaviour patterns. See where you stand:
If you are at the High or Critical level, we strongly encourage you to use the self-exclusion tool at vg98 and seek professional help immediately. There is no shame in asking for help — it is a brave and wise decision.
06 Minor Protection
Vg98 takes the protection of children and minors extremely seriously. Our platform is only open to individuals aged 18 and above. The registration process requires strict identity verification (KYC) to ensure no underage players can access the platform.
If you share a device with younger family members, we encourage you to:
- Always log out of your vg98 account after each session, especially on shared devices.
- Enable a screen lock or password on your device to prevent unauthorised access.
- Use available parental control software to filter online gambling content.
- Talk openly with your children about the risks of online gambling.
- Do not save login credentials in the browser on shared devices.
Anyone found to have registered with false information to bypass age restrictions will have their account closed immediately and all account balances forfeited in accordance with vg98's Terms and Conditions.
FAQ — Responsible Gaming
Login to your account to access all of vg98's responsible gaming control tools.
- Feeling the need to play with larger amounts of money
- Playing to escape problems or stress
- Cannot stop even when intending to
- Using money meant for basic necessities for gambling purposes
- Lying to family about playing activity
Why vg98 Takes Responsible Gaming Seriously
Vg98 operates under strict licensing and regulations. Responsible gaming is a core requirement for maintaining our operating licence.
We prioritise players' long-term wellbeing over short-term profit. A healthy player is a loyal player.
Our AI system actively monitors gameplay patterns and detects early signs of problem gambling for timely and effective intervention.
Our strict KYC process ensures all players are verified adults. We have zero tolerance for attempts to bypass age restrictions.
Our support team is trained to handle responsible gaming concerns with empathy and without judgment.
Review your gaming history, deposits, and withdrawals at any time. Full transparency helps you make smarter decisions.